(A). FOR ADVERTISERS:-

Our decisions about refunds are made on a case-by-case basis and depend on the facts and circumstances of the particular issue. If we decide to give a refund then we'll deposit refund within a month in Advertiser's wallet in 'Request for refund' page, which appears if Advertiser clicks on 'Request for refund' blue button of 'Edited Ad' in 'Create Ad' page. If Advertiser clicks on 'Transfer to my Bank account' blue button then 'Request for Refund' form appears so that advertiser could mention Reason for refund, Bank account details and could see Refund and cancellation policies, Refunded money, Current Refunded details, Transaction details, Past refunded details. Thenafter If advertiser clicks on 'Apply' button then this blue 'Request for Refund' blue button will turn yellow. On the other hand, at the same time, blue 'Refund Requested' button turns into yellow colour in Admin account after advertiser applied for 'Request for Refund'. If Request for refund accepted by Admin then money will be credited to Advertiser's mentioned bank account. And 'Request for Refund' yellow button will turn into green colour. If Admin decided not to give refund then yellow 'Request for refund' will turn in red colour in Advertiser's account which will be irreversible. A pop-up message appears to show reason of cancellation of 'Request for Refund' If advertiser clicks on this red 'Request for Refund' button. Admin will always be there to accept or reject refund request within a month after assessment.

(1). Cases for refund explained below:-

(I). Absence of Ad in selected date range:-

If created advertisement doesn't appear in selected date range for selected city then we refund full amount.

(II). More than reasonable amount charged during checkout in 'Create Ad' page:-

We will refund if advertiser spent more than reasonable amount during checkout because of error in Create Ad page.

(2). Cases for non-refund explained below:-

(I). Poor Ad performance:-

We don't give refunds for poor ad performance or return on investment.

(II). Inaccurate or missing data caused by system bugs:-

we don't give refund for inaccurate or missing data caused by viewers system bugs or lower system configuration.

(III). Image display/video functionality issue:-

Poor image display and video functionality in 'Create Ad/Edit Ad' page because of low quality image/video or because low configuration browser/app in viewers devices.

(IV). Interface outages and failed API calls:-

We won't consider refunds for the inability to create right ads. We won't refund where system bugs affecting interfaces, display in an obvious way that advertisers can see and correct for.

(V). We don't consider refund if advertisement's time limit has been expired.

(B). FOR BUYERS OF PRODUCTS/SERVICES FROM ADVERTISEMENT IN NOTETOR.COM:-

If a buyer has an issue with their purchase, then advertiser has to respond to the buyer and attempt to resolve the buyer's issue. If the advertiser/seller has not responded or resolved the issue, then buyer of product/service from advertisement may not make a claim directly to Notetor.com.

(C). FOR PREMIUM SUBSCRIPTION:-

If any user buys premium subscription then advertisement doesn't appear below notebook pages. So if any user have been bought premium subscription then advertisement will never appear below notebook pages in Notetor.com. Thatswhy to ask for refund for premium subscription is invalid, Thatswhy we don't give refund for premium subscription. If user is not sure about appearance of advertisement in Notetor.com below notebook pages then they can select 'May be Later' blue button to use it for free till the time they wish.

(D). DONATION:-

Donations are not refundable, because that is given to a person or an organization such as a charity, in order to help people in need. Thatswhy we don't refund donations.